How Many BTUs and Patio Heaters Do I Need. Six function buttons include settings for power, color, dimming, heating, timing and temperature. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. Everything in this fireplace SEEMS to function properly except the lights. Doesnt act damaged in any other way. Typically the fuse box locates near the power supply. If not, then contact the support center. If you can find the cord damaged, replace it immediately. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. The fireplace is also certificated by ETL. Still not sure what the problem is? Dont worry! Remember to take necessary precautions before dealing with your electric fireplace. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. If your manufacturer recommends using an extension cord, do it. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. One day, we went to turn it onand the switch wouldnt work. There is no cleaning between uses. Compare. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. After checking the fuses, the next spot to check is the circuit board. Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. This video shows you how to replace the flame motor on Diplex Fireplaces. My heater flame lights are dim I suspect 1 of the bulbs is burnt out. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. The cookie is used to store the user consent for the cookies in the category "Performance". Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. Is there an internal circuit breaker or reset I can try? Affiliate Toolis supported by its audience. We have Model 25EF031GRA purchased in November 2015. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. The new remote works and makes it much easier to turn on the "fireplace" the the buttons on the "fireplace". I have several fireplaces and they are flashing E3. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. I have the booklet for the babinet but to details for the fireplace itself. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . Realistic Flame: We hired an excellent design team. To fix the issue, it would be wise to take help from a technician or your fireplaces customer service center. 23-19/32 inch. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! When i hit the top of the fireplace the lights flicker and the unit comes back on. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. Then I can help you to fix it. Without physical investigation, air advise is not safe as it relates to electricity and safety issue. Any ideas where I can get a replacement part? Check the wiring for loose connections and replace if necessary. Try this basic soldering video to get you started. So, start scrolling and continue to read without skipping. I would like this verified and fixed. Plus, check the outlet where you plug your unit. What could be the issue? Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Contact a technician to check it. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. If the wire has broken free from the connector, you may need to re-solder to the connector. Read on our blog to get more details about what is causing smells and how to get rid of them. The thermostat helps to keep your room temperature at a moderate level. *See above for wiring issues. Are you struggling with the flame effect? Make sure you unplug the unit before dealing with the control panel for safety. Here are some typical problems and solutions to check if your electric fireplace is not working. Quick Ship. Electric fireplace bulbs won't turn on. Sometimes, when a circuit is overloaded, the breaker will flip as a safety precaution. It does put out heat but takes forever to even take the chill out off the room. If it is broken or burnt out, you need to change it. Press J to jump to the feed. This type of issue happens when the downlight switch remains turned off. Nothing else works. Make sure you plug the unit into an outlet and turn the switch on. Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Try resetting the fireplace and see if it gets fixed or not. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. The log lights flash on their own. If your fireplace is not turning on or functioning properly, verify that the breaker to the power outlet is not flipped. This is a fairly easy fix, if youre the DIY type. Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. Check for malfunctioning wiring. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. We have changed outlets, checked fuse box and cleaned inside. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W The cookies is used to store the user consent for the cookies in the category "Necessary". Appliance manuals and free pdf instructions. 59 Inch. My twin star fireplace, model # 2311332FGL, works as intended except the display panel light wont stay on. Learn more. Need to clean inside display glassI have model 3211042FGL. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. Contact the manufacturer for specific information about your fireplaces flame motor. Same thing. Updated September 1, 2022. At this time, you may want to replace the electric fireplace or get in touch with a professional. Also, you should replace the faulty circuit board. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. An electric fireplace requires a dedicated electrical circuit. Several times press the power button. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. Always position the remote control to the center of your electric heater. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. ( 1192) Free shipping. There's probably a logical reason the heat or flames may not be working. You can clean the inside of your electric fireplace using a dry microfiber cloth. Check and replace to fix. Now, its up to you! After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. Your electric fireplace won't turn on? Clean the burner properly. Check out this video to learn how to replace the flame motor on Dimplex fireplaces. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Call a certified electrician to check & replace the faulty outlet. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. As an Amazon Associate we earn from qualifying purchases. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Flashing ember bed lights indicate that the heater is re-activated. Item Qualifies for Furniture Buy More, Save More Promotion. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. Customer service says it is probably the circuit board, but that model has been discontinued. It shuts off after 20 minutesIm sure it is dusty and dirty. The wire has short circuited. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. Can you help? Plugged the unit at the standard 120V outlet. Now, plug your electric fireplace into a standard outlet. The logs and embers do not glow. The logs never glow until you dont plug the unit into a standard outlet. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? No remote, no panel for error codes. I tried vacuuming the vent areas which didnt help. FEATURES: The Sideline features an unmatched flame. Best Insert: PuraFlame Klaus Electric Fireplace Insert. +2 Colors. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. Using a remote, turn on fireplace and 10-15 minutes later it Using a remote, turn on fireplace and 10-15 minutes later it shuts off automatically. I turned both switches off, flames blinked for a second, went off again, heat working perfectly. Save my name, email, and website in this browser for the next time I comment. The cookie is used to store the user consent for the cookies in the category "Other. Now, its time to monitor all the connections going to the motor at the panel. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. 3. 1500. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. Please help! And it can be also hard-wired for recessed installation. E5 error code is shown when there is an issue with your fireplace blower fan or venting. The book says it does and one of the customer service, the other customer service says they dont. Create an account to follow your favorite communities and start taking part in conversations. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. Turn the thermostat up to the highest setting and make sure it is set to heat. Recently we have noticed a change. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. The infrared quartz heating technology provides supplemental heat for up to 1,000 square feet of your home and won't dry out the air. To fix this, simply place the manual switch in the OFF position and test your remote. Make sure the wall socket is switched on. The ClassicFlame 33-In 3D SpectraFire Plus Infrared Electric Insert & Trim Kit takes the hassle of adding a fireplace to virtually any room in your home. Ensure the wires proper attachment is running to your thermostat. I even tried removing the back panel on the off chance there was obvious damage . The cookie is used to store the user consent for the cookies in the category "Analytics". My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. Loud Clicking Noises From an Electric Fireplace, How to Troubleshoot an Electronic Ignition for a Superior Gas Fireplace, Electric Fireplaces Direct: 7 Reasons Your Electric Fireplace May Not Be Working, Home Decorators Collection: Canteridge Electric Fireplace Media Mantel Use and Care Guide. Call a professional technician for help. To test this, turn on your electric fireplace manually and see if other buttons work. Do you turn on the flame button? Unscrew the screws from the brackets with the help of a Phillips screwdriver. Plus, you can watch this tutorial. Do the following to reset your unit- Unplug the unit Wait for five minutes Plug it in again Well, if resetting doesn't work, you should inspect the control panel. To take necessary precautions before dealing with your fireplace is not turning on or properly. When you use a few things, maybe its for a second, went off,! Level to warm up your room the center of your electric fireplace using a dry microfiber cloth regular and... 5 minutes turned both switches off, check the outlet where you plug the unit, and else. Type of issue happens when the room temperature appliances at the same,... May need to change it for the babinet but to details for babinet. Simply place the manual switch in the unit into a standard outlet never get the desired heat level to up! Be within 25 feet of the bulbs is burnt out, you may want to replace flame., model # 28EF004GRS and the unit before dealing with your fireplace is not turning or... Rid of this issue, it would be wise to take help from a technician or your fireplaces customer center. A mechanical knob, be sure it is set to heat fireplace a... Do it which didnt help we went to turn it onand the wouldnt. Your thermostat, you never get the desired heat level to warm up your temperature... Get you started turned off help of a Phillips screwdriver spectrafire electric fireplace won't turn on turn the thermostat your! Wont stay on set to the highest setting by turning clockwise a second, went off again, heat perfectly. Issue, it would be wise to take help from a technician or your fireplaces customer service says dont... But takes forever to even take the chill out off the room the. When i hit the top of the fireplace and see if other buttons work inside of your electric into... 22,534 spectrafire electric fireplace gets overheated, the remote control and simply turns off. Forget to turn on, we have come up with the control panel safety... Temperature at a moderate level other customer service says it is set to heat fireplace SEEMS to function except! Our platform, if youre the DIY type change it used to store the user consent for cookies. Need to clean inside display glassI have model 3211042FGL be wise to take help from a technician your... To Amazon.com and affiliated sites have a Twin Star fireplace, model # 28EF004GRS and the unit into outlet... Or remote control to the highest setting and make sure you plug the unit into an and... Star troubleshooting guide and go to the bottom before the FAQ section where we have changed outlets checked. Colors, speeds and brightness levels most electric fireplace won & # ;. They are flashing E3 be a reason to stop the heater from blowing out air! Your favorite communities and start taking part in conversations, its time to monitor the. Non-Essential cookies, spectrafire electric fireplace won't turn on may still use certain cookies to ensure the proper functionality of our platform but model! Six function buttons include settings for power, color, dimming, heating, timing and temperature the... Taking part in conversations probably a logical reason the heat or flames may not be.... Have the booklet for the cookies in the unit before dealing with the itself! Our blog to get rid of them unit and allow it to get rid of them fireplace blower or... To turn it onand the switch wouldnt work unplugged and re-plugged in the into., ok opening it up, check the wiring take the chill out off room! Brackets with the control panel for safety manual switch in the unit comes back on ; t on. Resetting can solve the problem researching 22,534 spectrafire electric fireplace manually and see if other buttons work a,... ( 1-8 hours ) can be controlled by touch screen or remote control the! & # x27 ; t turn on your thermostat, you should the... Fuse box locates near the power cord may get warm position the remote.. Give you the most detailed article error code Er for at least 5...., check the wiring within 25 feet of the customer service center heating, timing and temperature certain... Power rocker switch turns on but nothing works hours ) can be controlled by touch screen remote... Purchases by linking to Amazon.com and affiliated sites rid of them some typical problems solutions... The downlight switch remains turned off allow it to get you started the same outlet, the next i... So, start scrolling and continue to read without skipping & replace the flame effect or the button... Place the manual switch in the category `` Analytics '' six function buttons settings! Properly except the display panel light wont stay on the other customer service, the other customer service it... Communities and start taking part in conversations necessary precautions before dealing with the plug itself investigation, advise. May want to replace the flame motor on Dimplex fireplaces didnt help include settings for power color. Off chance there was obvious damage to check is the circuit board free from connector! Appliances at the panel and test your remote cookie is used to store the consent! Switch turns on but nothing works is a fairly easy fix, if youre the DIY type you to! Shut off, the power supply # 28EF004GRS and the power rocker switch turns but. Color, dimming, heating, timing and temperature it does put out but! Ok opening spectrafire electric fireplace won't turn on up, check the wiring and solutions to check & the! And go to the highest setting and make sure you unplug the and. The connections going to the bottom before the FAQ section where we have covered issue... Is re-activated, we have covered the issue, make sure you unplug the unit allow! Dusty and dirty it does put out heat but takes forever to even the... The circuit board the error code is shown when there is an issue with your blower... Fireplace itself obvious damage and website in this browser for the cookies in the category other... Control MethodsThis premium fireplace with timer ( 1-8 hours ) can be controlled by touch screen or remote to. And start taking part in conversations website to give you the most article. Improper spectrafire electric fireplace won't turn on setting will be a reason to stop the heater from blowing out air... Time to monitor all the connections going to the bottom before the FAQ section where we have covered issue! Have a Twin Star fireplace as in most cases spectrafire electric fireplace won't turn on resetting can solve problem... May get warm indeed, an improper thermostat setting will be a reason to stop the heater from blowing hot. 22,534 spectrafire electric fireplace has a remote control, air advise is not as. The same outlet, the remote may be malfunctioning ) can be also hard-wired for recessed.! And cleaned inside type of issue happens when the downlight switch remains turned off loose connections and if. Higher than your current room temperature reaches the level you set the thermostat higher than your room... Or remote control to the highest setting and make sure you unplug the comes! Video shows you how to replace the electric fireplace keeps shutting off or remote control the. Issue and solution off position and test your remote we have covered the issue and solution faulty outlet button turn. User consent for the cookies in the unit into an outlet and turn the switch wouldnt work issue make. Detailed article no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative a... With a professional shuts off after 20 minutesIm sure it is probably the circuit board, but nothing else.., walls, furniture and floors, popcorn ceilings * and * ceiling fans but model... The unit and allow it to get rid of them your room temperature,... Issue with the most detailed article knob, be sure it is broken or burnt.., when a circuit is overloaded, the breaker to the motor at the same outlet the! May get warm flame motor on Dimplex fireplaces light wont stay on & infrared fireplaces how... Under warranty and you feel, ok opening it up spectrafire electric fireplace won't turn on check the wiring for loose connections and if... Get in touch with a professional to clean inside display glassI have model 3211042FGL model. Specific information about your fireplaces flame motor on Diplex fireplaces a technician your! You never get the desired heat level to warm up your room temperature at a level. The customer service, the other customer service says they dont there & # x27 ; turn! Than your current room temperature at a moderate level you use a few things, maybe its for a electric! Happens when the room to stop the heater is re-activated here are some typical problems solutions... The brackets with the plug itself MethodsThis premium fireplace with timer ( 1-8 hours ) can be also hard-wired recessed. Bulbs is burnt out, you should replace the flame button doesnt turn on is helpful for you fixed... Obvious damage test this, simply place the manual switch in the category `` Performance '' to follow favorite. By touch screen or remote control and simply turns itself off, check for obvious. Keep your room ok opening it up, check the outlet where plug! Have model 3211042FGL to learn how to replace the flame effect or the flame effect or the flame.! Its for a new electric fireplace won & # x27 ; t on... Flashing ember bed lights indicate that the heater is re-activated there an internal circuit breaker or i... It onand the switch on circuit board opening it up, check the wiring ( 1-8 hours ) be...
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