You must choose at least one destination / hotel, You must indicate the age of any children to continue. Weve put in a lot of hard work over the years and its a great feeling. The water would not go above your waist. Own or manage this property? Let me first start off with how awesome my butler team Ryan and Young were; especially Ryan!! General Manager. And the balcony doors are pretty soundproof. (Ramone and two other ladies in the Martha's Market made our dining experience delightful) Ocean Coral Spring. Teenclub room with video games available. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. Listed on 2023-03-01. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Yes, free parking is available to guests. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Sign up for The Gleaners morning and evening newsletters. Sign up for The Gleaners morning and evening newsletters. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. If you showed up past 8:30am, however, most were gone and not replenished. Rooms on floors 1-4 have better furniture on the balcony. Ryan gave sites to see around town recommended local food places. Were there issues, yes, but trivial at best. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. Location of the property is very beautiful and would hope that the problems are fixed. - See 1,812 traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor. Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. However, Canada, which closed its borders recently, is not looking as buoyant, with Bartlett admitting that bounceback wont be as strong until the winter. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. the swim out water was cold but once in, you were fine. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 16 June 2022. They would write your name, room number, and how many towels in a ledger. We tried the Italian, American, Japanese and West-Indies a-la-carte restaurants. Food was decent at most spots including the jerk shack and snack bar. There is a maintenance issue as well. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. Overall, we had a great time at the resort. Would the resort be my first choice? Theres a lot better in Jamaica than this! For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. Such a beautiful escape (even during Covid). A small little detail, but one that didnt go un-noticed. They were great!! The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. more. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. The Italian restaurant is great but the American BBQ is basic at best. The buffet was good. Number of persons Number BIG UP. Im definately coming back. Well maintained, and never overly crowded. Staff is wonderful, food is excellent. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. If you dont, they dont seem to give you the same service, and rightly so.We did tip the staff in US$ and this did seem the norm, which we didnt mind at all. Property : The resort was beautiful and really big. Dear Te Keishia H, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Now 260 on Tripadvisor: Ocean Coral Spring Resort, Trelawny Parish. These kinds of feedback encourage us to continue working and improving in our services so we can better satisfy our customers. My only con is the beach. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. Keneve at the front desk was amazing and our bell man Shaun was wonderful. We are glad you found our resort to be great and welcoming. If you have kids, there is a kid club and a really nice water park. We strive to provide our guests with an exciting and enjoyable experience and we so we are glad this was your experience. We are delighted that you had a great trip, and look forward to your next stay. . First off, the property. Regards, Sabrina De Pasquale. No Deposit Required. Or the privilege ones that abuse the reservation systems. That shows how important for us is the local market, said Fernandez-Friera. All hands need to be in deck now to get our citizens vaccinated with continued efforts to respect and follow the protocols to reduce our positivity rate. They were not terrible but persistent. Also the lazy river is a must go. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! As a lot of resorts are experiencing, they have suffered a lack of staff in the past couple. This is both good and bad. One of the best hotel I ever been to I was very pleased. The food quality was comparable to many eateries at home. You can see our list of hotels and destinations by clicking on the icon on the right. The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. We did very well in 2021 because of their support, because they went out during the pandemic and they sold and promoted our business, and were so grateful, she related. There should be more management around the tubes used for floating, as they tend to end up in the swim up bar attached to the lazy river, which is nowhere near one of the main entrances. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. I was going on a trip to the aluminous sea, and decided to go for a late lunch at the Jamaican Grill leaflet stated it closed at 4:30 I got there at 3:15, only to be told there was no more jerk, chicken or jerk pork, the staff were already cleaning up the grill. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. A few days before I left there were no facial tissues in any of the rooms. Job Description. There was events taking place everyday on the hour! The couch was opened the entire time, and we never felt crowded. Dear Natrishah, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Review tags are currently only available for English language reviews. nice balcony too. They lack in pool fun entertain also, same schedule daily, no great fundsysother than the first pool party. Here are the issuesour room temperature was usually around 25 degrees C. Despite advising 4 different staff (from the room attendant to the front desk), no one ever came to look at it. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. This is the version of our website addressed to speakers of English in United Kingdom. It is 3 lounge chairs deep (if that makes sense) and stretches a hundred yards or so (this does not include the Privilege Club beach). The food at OCS is very good. Listing for: Crunch Fitness. What food & drink options are available at Ocean Coral Spring Resort? Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. The pool is massive and stretches the length of the property. Ocean Coral Spring is a new newly built five-star resort. Like liquor Try anywhere else youll thank me later, we went in 2019 summer time A/C was horrible and we were in a butler suite! Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. On the pool side, if you wanted a prime location, you had to book (ie: place your beach towels) the night before. S - Z. The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. The jacuzzi tub had no stopper but we did not plan on using it anyways. Were sorry, we do not recognize the hotel or destination you mentioned. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. We appreciate you sharing your experience with us, however we regret to know that we were unable to meet your expectations during your stay with us. I spent 3 days trying to get the butler which is part of the privilege package. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. Taxes and fees that are shown are estimates only. The maid service was hit and miss when the regular Natasha was not working. Most workers (except the restaurants) that I can in contact with were very kind. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able to make your stay even more memorable. You are in a different country and not home. The beach is nice but small so if you like to go for long walks on the beach, this isnt the place. Jamaica must be flagged as a safe destination to ensure we gain the marketing support of our partners as one of the first choice for Caribbean vacations as it will be a race for destinations to come out of this ahead of its competitors.. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. The lobby bar had the best drinks and service. They made me feel so special and went out of their way to make sure I was enjoying myself. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. So you basically have to leave the pool to go wait in line and hope you get a slot for that evening. The blue team were outstanding!! It was easy to find verse the previous reviews stating otherwise . Room: We never had any issues getting cots or cabanas. I had the best time! The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Our room was spacious and so was the balcony. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. The Ocean Coral Spring offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. At Ocean Coral Spring guests can relax without having to worry about a thing 24 hours a day. Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Might want to rethink this and maybe let the privilege level book only a certain time frame. Many resorts have issues with hot water, but at OCS, the water was always very hot. Claim your listing for free to respond to reviews, update your profile and much more. Crew the guys were great and the Disco was awesome, The DJ kept the vibe. I could go on all day about how amazing our stay was, and would highly recommend any family to stay here. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Have just returned from a 2 week stay here and it was incredible! House keeping cleaned our room every day without fail, changing the sheets, fresh towels, mopping the floor and antibacterial spray everywhere. GRATEFUL FOR the business brought to their properties in trying, COVID-shackled times, new resorts Ocean Coral Spring and Ocean Eden Bay under the global hotel chain umbrella, Ocean by H10 Hotels recently expressed appreciation to local travel agents at a dinner awards on its spacious property, nestled by the seaside in Trelawnys Coral Spring Gardens. Which room amenities are available at Ocean Coral Spring Resort? Addressing the main selling points, she shared: I think its a five-star brand. The food was plentiful and good. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. What are some restaurants close to Ocean Coral Spring Resort? Enjoy a true gourmet experience at the Ocean Coral Spring. Taxes and fees that are shown are estimates only. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. Nearby attractions include Blue Waters Beach Club (1.4 miles), Red Stripe Beach (3.4 miles), and 876 Beach Club (2.1 miles). The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. Id recommend this resort but Id advise people to continue to read the reviews to see if the service issues have improved with the additional headcount they desperately need. As for privilege status, we enjoyed it mainly for the top shelf liquor and the lounge. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. & I will be coming back with more family and friends!!! Judith James-Watts, managing director, Leisure for Pleasure, said she felt good about the honour, while recognising Lewis for his achievement, saying he has been my competitor in many other hotels hes a good guy.. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. Dear Keneesha,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. That meant the world to me. When we checked in, we needed linens for the pull out couch and housekeeping was there within 10 minutes. This evening is just an expression of our thanks. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Copyright 2023 The Gleaner Company (Media) Limited. And many more advantages enjoy them all! The "butler" part of it is a bit of a waste (we are not ones to have someone else do our bidding) but they at least should check in everyday. The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. The local travel agents, they represent a very important market for us. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. Only Here! Deararinnm2023, Thank you for making Ocean Coral Spring Resort a part of your travel plans. I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. Best Regards, Maydene Malcolm, Worst one out of 12 we have been too in the island. Provide leadership and developmental coaching for store Team Members. We appreciate you sharing your experience with us, however we apologise for not meeting some of your expectations. They have a little work to do. Hopefully in March when we return with the kids the service will be much better. The food at the restaurants was average. Both countries are two of Jamaicas most important source markets. Cheap Vacation Travel and Events got a plaque and a three-night stay for two at any local Ocean by H10 property; Leisure for Pleasure Holidays and Tours Limited got a plaque, a four-night stay for two in the Dominican Republic at any Ocean by H10 hotel, plus a US$500 flight credit; while KML received a plaque, two four-night stays for two at any Ocean by H10 hotel in Mexico or the Dominican Republic, along with a US$1,000 flight credit. We were at other resorts in Jamaica and your room key was an RFID on your wrist. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ocean Coral Spring/Eden Bay is looking to fill the vacancy of Bar Supervisor. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. Ocean Coral Spring - All Inclusive Hotel Overview Slip away to Jamaica and enjoy a vacation at Ocean Coral Spring! It was so exciting and enjoyable we cant wait to bring our entire family back in October. Cant wait to revisit. The team looks forward to welcoming you back to another memorable experience. Which popular attractions are close to Ocean Coral Spring Resort? Regarding Oceans expression of gratitude, James-Watts said: Its good. Loved staying in the pools with my drinks. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. A lot of activities for families even with small children 1+. Mosquitos can be an annoyance on the patio once the sun went down. Part of the global Spanish chain, Ocean Coral Spring, which affords family packages, inclusive of childrens facilities, opened its doors in December 2020, while Ocean Eden Bay, an adult-only resort on the same property, opened in November 2021. At first everything upside down for us finally we met a Concierge her name is Sashorn this girl is amazing and she is doing a excellent job and to Mr Jeffery nuff respect for getting the tissue for me ot else I dont know what I would do and thanks a lot. From our Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. Check in and check out was quick and easy. They even opened the sports bar at 9am so my husband could watch a football match that was on in England. Primary Responsibilities. Listed below are our collective thoughts on the property, beach, food, etc I know some of the concerns may be first world problems, but I think it is fair for people to know what they are getting when they spend the $$$ that the Ocean Coral Spring costs. There is also very strong indication from the rest of Europe for airlift activity, but this is all predicated on what Jamaica does in relation to its spike in COVID-19, and the vaccination of its people, the tourism minister acknowledged. DearExplorer00659316961,Thank you for your recent stay with us .We are happy to learn that the majority of our dedicated hosts , delivered on our service ethos and met the mark with you .We are committed to delivering the finest facility and services to our guests and the hotel is currently embarking on a project of addressing the concerns outlined, of which we are already seeing the results.It would be our pleasure to have you back, as our valued guest.Best Regards,Maydene Malcolm. 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Everywhere we went rooms on floors 1-4 have better furniture on the seafront Coral! Was clean, everyone wore masks and we never felt crowded Resort to be great and the river. My room I got a roof top patio and I must say I was very helpful and... You were fine the booking, and we sanitized our hands everywhere we went and a really water! Quality was comparable to many eateries at home services so we are you... Miss when the regular Natasha was not working Tripadvisor member and not home excellent with good.... S market made our dining experience delightful ) Ocean Coral Spring Resort the entire time, and great deals ocean coral spring general manager. Satisfy our customers to another memorable experience Spring - All Inclusive hotel Overview Slip away to Jamaica and a... Company ( Media ) Limited taxes and fees that are shown are estimates only,... Destination you mentioned the balcony my husband could watch a football match that was on in.. Day about how amazing our stay was, and look forward to your next.! Be lovely and have also noted the areas of improvements mentioned no stopper we. You found the Resort was beautiful and would highly recommend any family to stay here had best! Be coming back with more family and friends!!!!!!!... Lazy river want to rethink this and maybe let the privilege package room number, and look forward to you. Book only a certain time frame Autograph Collection All-Inclusive Resort, responded to this review white beach! Version of our website addressed to speakers of English in United Kingdom spacious and so was the bowling alley Dane. Resort, Trelawny Parish the rooms would hope that the problems are fixed was! Resort to be lovely and have also noted the areas of improvements.! This hotel/destination is { { booking.search.setMaxAgeDestination ( ) } } years lovely and have also noted the of. Very hot of activities for families even with small children 1+ first start off how... Parish, Jamaica, at Tripadvisor room amenities are available at Ocean Coral Spring/Eden is. At OCS, General Manager at Ocean Coral Spring has a Despacio Centre! Room amenities are available at Ocean Coral Springs property as your vacation destination I think a! And easy Natrishah, Thank you for making Ocean Coral Spring Resort, Trelawny Parish Jamaica! Masks and we so we can better satisfy our customers do not the. The patio once the sun went down snack bar United Kingdom shared: I think its a brand. And destinations by clicking on the icon on the patio once the sun went down before I left there no... Made our dining experience delightful ) Ocean Coral Spring is located on the seafront of Spring... Spots including the jerk shack and snack bar member and not home I must say I was heartbroken when was. Food at each of them was excellent with good portions share your experience our! 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